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Shipping
Auckland: Free Shipping
Rest of New Zealand: $6
Rest of world : $20
Refund
Within 15 days of purchase, if a customer has a change of mind the product can be returned only ZOZOGOLF providing:
The product is completely unused and brand new It is in original packaging The owner pays the return freight to ZOZOGOLF WarehouseA return authority is obtained from info@zozo.golf
RETURN POLICY
Within 15 days of purchase, if a customer has a change of mind the product can be returned only ZOZOGOLF providing:- The product is completely unused and brand new
- It is in original packaging
- The owner pays the return freight to ZOZOGOLF Warehouse
- A return authority is obtained from info@zozo.golf
As part of our strong commitment to our customers, ZOZOGOLF offers free delivery on warranty spare parts and comprehensive DIY videos. In certain circumstances, authority will be given to send the cart to our preferred service centre for repair, freight free. The cart must be sent in its original carton to be accepted.
Warrenty
One (1) year from the day of purchase for rangefinder.
What is covered?
Any defect in material and workmanship resulting from personal, normal use in accordance with the owner’s manual.
For how long?
Two Year Limited Warranty - Your Vedfolnir Golf laser rangefinder is warranted to be free of defects in materials and workmanship for two years after the date of purchase. In the event of a defect under this warranty, we will, at our option, repair or replace the product, provided that you return the product postage prepaid. This warranty does not cover damages caused by misuse, improper handling, installation, or maintenance provided by someone other than a Vedfolnir Authorized Service Department
Register your warranty click here
Who gets the warranty?
The warranty is nontransferable and limited to the person who originally purchased the product.
What we will do:
If your rangefinder or any parts thereof are defective under the terms and definitions of this warranty, we will send you replacement parts, repair it or, at our discretion, replace it at no charge to you. Refunds may be issued only according to the Company's current return policy in the Terms & Conditions.
How to get warranty service?
To get warranty service for your buggy you must contact one of ZOZOGOLF's Service & Support Centers and provide proof of date and place of purchase of the product. At our discretion we will provide one of the following Warranty services:
- Do-It-Yourself Service: Call a us to diagnose the problem and make arrangements to get appropriate replacement parts.
- Service: If repair cannot be reasonably easy performed by customer, we will return your trundler or the defective parts in question to one of our Service Centers and repair or replace them at our expense.
- 3rd Party Shop Service: In certain cases repairs might be performed faster and more cost effective by a local 3rd party mechanic or repair shop, and ZOZOgolf might choose such services at our discretion. In such cases ZOZOgolf will reimburse reasonable repair cost.
For warranty services you must retain the original packing material in the event you need to ship your product back to one of our Service Centers. Charges for replacement packaging and shipping of such will apply.
What this warranty does not cover:
This warranty does not cover wear parts, such as rubber tire treads or remote control batteries or scratches/dents on frame or components caused by normal use. The warranty does not cover damage to the caddy caused by batteries or chargers other than those supplied by ZOZOGOLF or third party damage caused by batteries and chargers in general. The warranty does not cover any defects resulting from accidents, damage while in transit to our service locations, or damage resulting from alterations, misuse or abuse or ignoring of operating instructions, lack of proper maintenance, water damage due to hosing down or power washing product or submerged contact with water hazards, lakes or other water bodies, any loss of control of the unit resulting in equipment or consequential damage, unauthorized repair or modifications of the product, affixing any attachment not provided with the product, overloading of the product, fire, flood, or acts of God, or failure to follow the instructions in the Owner’s manual. This warranty also does not cover any international shipping cost or foreign repair services due to exportation of the cart from the country of original purchase.
This warranty is the only one we will give on your product, and it sets forth all our responsibilities regarding your product. There are no other express warranties!
This warranty gives you specific legal rights, and you may also have other rights that vary under New Zealand law.
updated 12/11/2022